At ExploreHorizon, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you interact with our website and services. We understand the importance of your personal data and will always handle it responsibly. Our goal is to provide you with a safe and secure online experience. By using our services, you consent to the practices described in this Privacy Policy.

We may collect various types of personal information to provide better services. This includes information that you provide directly when you make inquiries, create accounts, or book travel arrangements. Additionally, we may collect data automatically through cookies and other tracking technologies to enhance user experience. Such information may include your name, email address, phone number, and travel preferences. All data collected is handled in strict compliance with applicable laws.

The personal information we collect is used for the purpose of improving our services and customer experience. We may use your data to process bookings, manage your account, and respond to your inquiries. Your information also helps us to personalize your travel experiences by offering tailored recommendations. Additionally, we may use your data for marketing purposes, such as sending promotional offers, but only with your consent. We ensure that your data is handled with care and respect.
ExploreHorizon does not sell, rent, or share your personal information with third parties except as necessary to provide services to you. We may share your information with trusted partners, such as airlines, hotels, or payment processors, solely for the purpose of fulfilling your travel needs. These partners are obligated to protect your data in accordance with our privacy practices. In rare cases, we may be required to share your information due to legal obligations or to protect the rights of ExploreHorizon. Rest assured that we only share information as strictly necessary.
We take data security very seriously at ExploreHorizon. We employ robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption technologies, secure servers, and regular security audits. Although we strive to protect your information, we cannot guarantee absolute security due to the inherent risks of online data transmission. We recommend that you take precautionary measures, such as using strong passwords, to help secure your personal information.
Cookies are small data files stored on your device when you visit our website. ExploreHorizon uses cookies to enhance user experience, analyze site traffic, and personalize content. Cookies help us understand how visitors interact with our website, enabling us to improve our services. You can choose to disable cookies through your browser settings, but doing so may affect your experience on our site. By continuing to use our site without changing your cookie settings, you consent to our use of cookies as described in this policy.
As a user of ExploreHorizon, you have certain rights regarding your personal information. You have the right to access, update, or delete your data at any time by contacting us through our support channels. You may also request a copy of the data we hold about you, and we will provide this in a readable format. Additionally, you have the right to object to certain data processing activities, such as direct marketing. We respect your privacy and will respond promptly to any requests to exercise these rights.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. This includes the duration of your use of our services and any applicable legal requirements. Once your data is no longer needed, we will securely delete or anonymize it. If you request the deletion of your data, we will comply promptly, provided there is no legal obligation to retain it. Our data retention practices are designed to balance service provision and privacy protection. [email protected].
ExploreHorizon may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, along with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy. We are committed to transparency and will notify you of significant changes.
As a global travel agency, ExploreHorizon may process your personal information in different countries. If your data is transferred outside of your home country, we will ensure that it is protected in accordance with this Privacy Policy and applicable data protection laws. When transferring data internationally, we implement safeguards such as data protection agreements or reliance on legal mechanisms like the EU-U.S. Privacy Shield. Your privacy is important to us, regardless of where your data is processed.
With your consent, ExploreHorizon may use your personal information to send you marketing communications about our travel services and offers. You have the right to opt out of receiving these communications at any time by following the unsubscribe link in our emails or contacting our support team. We aim to make our marketing relevant to your interests and will respect your preferences in how we communicate with you. Your privacy and preferences are always a priority.
In the unlikely event of a data breach that may affect your personal information, ExploreHorizon will take immediate steps to mitigate the impact and notify affected individuals. We will also report the breach to relevant regulatory authorities as required by law. Our team is trained to respond swiftly and effectively to any data breach incidents to minimize potential harm. Your trust is important to us, and we will keep you informed throughout the process.